SL500 - 5412, 3717 and 5504 Error Codes - Robot failure. (Doc ID 1671219.1)

Last updated on DECEMBER 02, 2016

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
SL500
3717
5504
5412

Symptoms

Customer reports SL500 robot failure (and in this instance also cap failure (due to targeting issue) )

Library snapshot shows the following information (plus other error codes) :-

 

Repeated errors

Changes

No changes 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms