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SL500 - FSC 5412, 3717 and 5504 Errors - Robot Failure (Doc ID 1671219.1)

Last updated on JULY 17, 2018

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
SL500
3717
5504
5412

Symptoms

Customer reports SL500 robot failure (and in this instance also cap failure (due to targeting issue) )

Library snapshot shows the following information (plus other error codes) :-

 Repeated errors.

Changes

No changes.

Cause

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