How to Create a Technical or Non-Technical Tekelec Service Request

(Doc ID 1671775.1)

Last updated on MARCH 30, 2017

Applies to:

BNS Platform Hardware - Version SSR 3.0 and later
Oracle Communications Subscriber Data Management (SDM) - Version SDM 9.5 and later
Tekelec Service Broker - Version SB 3.0 and later
Tekelec SIP Signaling Router - Version SSR 3.0 and later
Tekelec HLR Router - Version HLRR 4.0 and later
Information in this document applies to any platform.


 This document describes the steps required to create a technical Service Request (SR) for Oracle Communications Tekelec products.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms