T4-4 internal Solid State SATA Drive (SSD) off the REM faulted and show only 6mb of space.

(Doc ID 1673319.1)

Last updated on SEPTEMBER 13, 2017

Applies to:

SPARC T4-4 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 1.  format show configured with capacity of 6.00MB on the SSD only.

exmaple:

# format c0t500151795966683Bd0

c0t500151795966683Bd0: configured with capacity of 6.00MB
selecting c0t500151795966683Bd0
[disk formatted]

# format c0t5001517959654C5Fd0

c0t5001517959654C5Fd0: configured with capacity of 6.00MB
selecting c0t5001517959654C5Fd0
[disk formatted]

or

2.  fail to boot if it was a boot drive will "Can't open disk label package" and/or "Can't open boot device".


probe-scsi-all do show the drives but in very small blocks/KB.

example:

{0} ok probe-scsi-all
/pci@700/pci@1/pci@0/pci@0/LSI,sas@0

FCode Version 1.00.54, MPT Version 2.00, Firmware Version 5.00.17.00

Target 9
 Unit 0   Disk   ATA      INTEL SSDSA2BZ30 0362    16384 Blocks, 8388 KB
 SATAWorldWideName 500151795966683b  PhyNum 0


/pci@400/pci@1/pci@0/pci@0/LSI,sas@0

FCode Version 1.00.54, MPT Version 2.00, Firmware Version 5.00.17.00

Target 9
 Unit 0   Disk   ATA      INTEL SSDSA2BZ30 0362    16384 Blocks, 8388 KB
 SATAWorldWideName 5001517959654c5f  PhyNum 0

/var/adm/messages may report as follow:

Mar  4 17:01:40 ucp02a  Error for Command: read(10)                Error Level: Retryable
Mar  4 17:01:40 ucp02a scsi:    Requested Block: 88571646                  Error Block: 88571646
Mar  4 17:01:40 ucp02a scsi:    Vendor: ATA                                Serial Number: CVLV133400A8
Mar  4 17:01:40 ucp02a scsi:    Sense Key: Unit_Attention
Mar  4 17:01:40 ucp02a scsi:    ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0
Mar  4 17:01:40 ucp02a scsi: WARNING: /scsi_vhci/disk@g5001517959654c5f (sd6):
Mar  4 17:01:40 ucp02a  Error for Command: read(10)                Error Level: Retryable
Mar  4 17:01:40 ucp02a scsi:    Requested Block: 88626174                  Error Block: 88626174
Mar  4 17:01:40 ucp02a scsi:    Vendor: ATA                                Serial Number: CVLV133400A8
Mar  4 17:01:40 ucp02a scsi:    Sense Key: Unit_Attention
Mar  4 17:01:40 ucp02a scsi:    ASC: 0x29 (power on, reset, or bus reset occurred), ASCQ: 0x0, FRU: 0x0

Mar  4 17:05:56 ucp02a scsi: WARNING: /scsi_vhci/disk@g500151795966683b (sd5):
Mar  4 17:05:56 ucp02a  Error for Command: write(10)               Error Level: Retryable
Mar  4 17:05:56 ucp02a scsi:    Requested Block: 93873751                  Error Block: 93873751
Mar  4 17:05:56 ucp02a scsi:    Vendor: ATA                                Serial Number: CVLV134300ER
Mar  4 17:05:56 ucp02a scsi:    Sense Key: Aborted_Command
Mar  4 17:05:56 ucp02a scsi:    ASC: 0x0 (no additional sense info), ASCQ: 0x0, FRU: 0x0
Mar  4 17:05:56 ucp02a scsi: WARNING: /scsi_vhci/disk@g5001517959654c5f (sd6):
Mar  4 17:05:56 ucp02a  Error for Command: write(10)               Error Level: Retryable
Mar  4 17:05:56 ucp02a scsi:    Requested Block: 93874263                  Error Block: 93874263
Mar  4 17:05:56 ucp02a scsi:    Vendor: ATA                                Serial Number: CVLV133400A8
Mar  4 17:05:56 ucp02a scsi:    Sense Key: Aborted_Command
Mar  4 17:05:56 ucp02a scsi:    ASC: 0x0 (no additional sense info), ASCQ: 0x0, FRU: 0x0
Mar  4 17:05:56 ucp02a scsi: WARNING: /scsi_vhci/disk@g500151795966683b (sd5):
Mar  4 17:05:56 ucp02a  incomplete write- retrying
Mar  4 17:07:46 ucp02a scsi: WARNING: /pci@700/pci@1/pci@0/pci@0/LSI,sas@0 (mpt_sas1):
Mar  4 17:07:46 ucp02a  Disconnected command timeout for Target 9
Mar  4 17:07:46 ucp02a scsi: WARNING: /scsi_vhci/disk@g500151795966683b (sd5):
Mar  4 17:07:46 ucp02a  SCSI transport failed: reason 'timeout': retrying command
Mar  4 17:07:46 ucp02a scsi: WARNING: /pci@400/pci@1/pci@0/pci@0/LSI,sas@0 (mpt_sas0):
Mar  4 17:07:46 ucp02a  Disconnected command timeout for Target 9

 

Essentially, turning the SSD into a brick and no recovery option available other then replace the SSD.

Cause

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