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What Log Files are Required when Opening a Service Request for Palladion / Oracle Communications Session Monitor (Doc ID 1674673.1)

Last updated on JANUARY 05, 2022

Applies to:

Oracle Communications Session Monitor - Version 3.3.x and later
Information in this document applies to any platform.


Describe what log files are needed when opening a Service Request for Palladion/OCSM ?


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In this Document
 Issue scenario and what to provide
 System Diagnostics
 Platform Devices
 Configuration Savepoint
 Signaling trace (global)
 PCAP trace (per call)
 PCAP trace including media 
 Message flow
 Packet Inspector trace

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