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What Log Files are Required when Opening a Service Request for Palladion / Oracle Communications Session Monitor (Doc ID 1674673.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Communications Session Monitor - Version 3.3.x and later
Information in this document applies to any platform.

Goal

Describe what log files are needed when opening a Service Request for Palladion/OCSM ?

Solution

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In this Document
Goal
Solution
 Issue scenario and what to provide
 System Diagnostics
 Platform Devices
 Configuration Savepoint
 Signaling trace (global)
 PCAP trace (per call)
 PCAP trace including media 
 Message flow
 Packet Inspector trace
References

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