SAM-QFS: Media Status Reports Fail With "Failed to populate the metric summary" Error
(Doc ID 1674818.1)
Last updated on JULY 08, 2022
Applies to:
Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 5.2 to 6.1 [Release 5.0 to 6.0]Information in this document applies to any platform.
Symptoms
After executing a successful Media Utilization and Status report on the SAM-QFS Manager GUI, the report fails to launch. When trying to launch the report we see the following error:
Changes
Upgraded Java to jdk1.6.0
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |