Screen Painting in Windows 7 Powerpoint Session Displayed Using Oracle Virtual Desktop Infrastructure 3.5 Renders Slowly

(Doc ID 1680248.1)

Last updated on JUNE 20, 2014

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.5 to 3.5 [Release 3.0]
Information in this document applies to any platform.

Symptoms

Users are launching Microsoft Powerpoint in a VirtualBox Windows 7 session provisioned by Oracle Virtual Desktop Infrastructure (VDI).

While editing visual objects, a lag is sometimes seen dragging an arrow around the screen.  Specifically, if the cursor is dragged quickly, there is a delay while the cursor flies around the screen without having to move the mouse.

The problem is not seen when connecting to the Windows session using RDP. Only when using vRDP. The problem is seen from all Sun Ray clients

Cause

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