The Major Event Log of the Sun Storage 2500 and 6000 Arrays Reports Component Locations as "UNDEFINED" (Doc ID 1680743.1)

Last updated on JUNE 12, 2016

Applies to:

Sun Storage 6780 Array - Version Not Applicable and later
Sun Storage 2530 Array - Version Not Applicable and later
Sun Storage 2510 Array - Version Not Applicable and later
Sun Storage 6140 Array - Version Not Applicable and later
Sun Storage 2540 Array - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

The Major Event Log (MEL) is a file collected when generating a SupportData with Common Array Manager (CAM).  Instead of reporting logical locations in the array, they are all showing up as  "UNDEFINED". In this example, the log file is not reporting the location of a disk failure. (The log file has been parsed for simplicity.)

  

Cause

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