Oracle Solaris Support on Virtualization Platforms (Doc ID 1681652.1)

Last updated on AUGUST 09, 2023

Applies to:

Details

The purpose of this announcement is to explain to customers how Oracle supports the Oracle Solaris Operating system when running on virtualized environments.

Actions

Scope & Application
For Customers running Oracle Solaris on virtualized environments.
No limitation on use or distribution.

Support Status for Virtualized Environments

Oracle VM Server for x86
Oracle Solaris 10 and Oracle Solaris 11 are among supported guest operating systems for Oracle VM Server for x86.


Oracle VM VirtualBox
Oracle Solaris 10 and Oracle Solaris 11 are among supported guest operating systems for Oracle VM VirtualBox.


Oracle VM Server for SPARC
Oracle Solaris 10 and Oracle Solaris 11 are among supported guest operating systems for Oracle VM Server for SPARC.

Oracle Solaris Zones
Oracle Solaris 10 and Oracle Solaris 11 are among supported guest operating systems for Oracle Solaris Zones.

Oracle has not certified Oracle Solaris on other virtualized environments. Oracle Support will assist customers running Oracle Solaris on these environments in the following manner: Oracle will only provide support for issues that either are known to occur on the bare metal or one of the certified virtualized environments, or can be demonstrated not to be as a result of running on a virtual environment.

If a problem is a known Oracle issue, Oracle support will recommend the appropriate solution on the native OS.  If that solution does not work in the virtualized environment, the customer will be referred to the virtual environment vendor for support. When the customer can demonstrate that the Oracle solution does not work when running on the bare metal or one of the certified virtualized environments, Oracle will resume support, including logging a bug with Oracle Development for investigation if required.

If the problem is determined not to be a known Oracle issue, we will refer the customer to the virtual environment vendor for support. When the customer can demonstrate that the issue occurs when running on the bare metal or one of the certified virtualized environments, Oracle will resume support, including logging a bug with Oracle Development for investigation if required.


3rd Party Virtualized Environments
Oracle has not certified Oracle Solaris on 3rd party virtualization environments. Oracle will only provide support for issues that either are known to occur on a certified native platform, or can be demonstrated not to be a result of running in the virtualized environment.

If a problem is encountered with Oracle Solaris on a 3rd party virtualization platform, Oracle support will recommend an appropriate solution for the native platform. If the proposed solution does not work in the virtualized environment, the customer will be referred to the virtualization vendor for support.  If the proposed Oracle solution can be shown not to work when running on a certified native platform, Oracle will resume support, including logging a bug with Oracle Development for investigation if required.

Contacts

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.