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Oracle Key Manager - Verified Software File Failed. Error: Software Upgrade Fail - 'Invalid signature' error in event log (Doc ID 1684010.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Key Manager - Version 2.2 and later
Information in this document applies to any platform.
When upgrading to 2.5.2, the upgrade failed indicating that the Software upload verification failed preventing the software upgrade from proceeding. The error is displayed in a pop-up window.

Symptoms

Upgrade failed from version 2.2 going to version 2.5.2 with window popup text shown below:

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Cause

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In this Document
Symptoms
Cause
Solution


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