SAM-QFS: 5.3 Solaris 11 x86 Server Not Able to Communicate With ACSLS Server "Device Down Due To Reported ACS". (Doc ID 1684940.1)

Last updated on MARCH 28, 2017

Applies to:

Sun QFS and Storage Archive Manager (SAM) - Version 5.3 and later
Information in this document applies to any platform.

Symptoms

Installed SAM-FS version 5.3 (patch 02) on a Solaris 11 x86 server. Additionally we have ACSL 8.3 running on a Solaris 10 x86 server.

When we startup the SAM-FS processes, the EQ for the library shows running, but all of the tape drives show down and the error is "device down due to reported ACS state".

When looking at the drives via the acsls host, they all show online.

Cause

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