Calls not reflected/values stay at 0 for some KPIs of category "IETF KPIs and metrics"
(Doc ID 1901298.1)
Last updated on FEBRUARY 01, 2022
Applies to:
Oracle Communications Session Monitor - Version 3.3.x and laterInformation in this document applies to any platform.
Symptoms
While there are calls which should actually match a certain KPI the calls are not reflected within the KPI or the KPI stays at 0 at all.
This affects especially KPIs of the category "IETF KPIs and metrics".
Here are some KPIs that are affected by this:
- Session Establishment ratio
- Session Duration Time
- Session establishment effectiveness ratio
- Session success ratio
- Failed session completion ratio
- Successful session completion ratio
- Session disconnect failure ratio
- Ineffictive session attempts ratio
- Session disconnect failure ratio
- ineffective session attempts ratio
- Session defects ratio
Cause
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In this Document
| Symptoms |
| Cause |
| Working Scenario |
| Scenarios not working |
| Solution |