Users Are Occasionally Unable To Login At GDM Console Login After Sun Ray Server 5.4.2 is installed on Oracle Linux (Doc ID 1901875.1)

Last updated on DECEMBER 08, 2015

Applies to:

Sun Ray Software - Version SRS 5.4.2 to SRS 5.4.2 [Release 5.0]
Information in this document applies to any platform.

Symptoms

After Sun Ray Server (SRS) 5.4.2 has been installed on a supported Linux server, users find that attempts to login to the console of the server fail occasionally with:

 

Error in service module

 

  

flashing by on the screen.

 

 

NOTE: This is not a Sun Ray login.  This is a normal GDM login at the console of a server that has SRS 5.4.2 installed

  

 

 

  

 

Changes

Installation of Sun Ray Software.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms