CMUL Faulted with Power Issues ( Error Messages 01910d00, 01919220, 018f0001 ) (Doc ID 1904125.1)

Last updated on JULY 10, 2014

Applies to:

Fujitsu M10-4S - Version All Versions and later
Fujitsu M10-1 - Version All Versions and later
Fujitsu M10-4 - Version All Versions and later
Sun SPARC Sun OS

Symptoms

Diagnostic codes: 01910d00, 01919220, 018f0001

Sample errors from showlogs error:

Date: Jun 26 15:55:17 HKT 2014
    Code: 80002008-0052020000ff0000ff-018f00010000000000000000
    Status: Alarm                  Occurred: Jun 26 15:55:17.188 HKT 2014
    FRU: /BB#0/CMUL
    Msg: Power-off failure
    Diagnostic Code:
        00000200 00000000 0000
        00000000 00000000 0000
        00000000 00000000 0000
        00202728 52202728 00000010 00000035
        00000000 00000000 0000

Date: Jun 26 15:53:41 HKT 2014
    Code: 40002000-0052020000ff0000ff-01910d000000000000000000
    Status: Warning                Occurred: Jun 26 15:53:41.491 HKT 2014
    FRU: /BB#0/CMUL
    Msg: Voltage out of range error
    Diagnostic Code:
        00000200 00000000 0000
        00000000 00000000 0000
        00000000 00000000 0000
        4e756c6c 436f6d70 6f6e656e 74233237
        00000000 00000000 0000

Date: Jun 26 15:53:34 HKT 2014
    Code: 80002000-0060020000ff0000ff-019192200000000000000000
    Status: Alarm                  Occurred: Jun 26 15:53:34.292 HKT 2014
    FRU: /BB#0/CMUL
    Msg: Insufficient PUMP rotation speed
    Diagnostic Code:
        00000001 00000000 0000
        00000000 00000000 0000
        00000000 00000000 0000
        23323531 39313536 38340000 00000000
        00000000 00000000 0000

Sample errors from showlogs monitor:

Jun 26 15:55:28 xscf Alarm: /BB#0/CMUL:SCF:Power-off failure
Jun 26 15:54:35 xscf Warning: /BB#0/CMUL:SCF:Voltage out of range error
Jun 26 15:54:34 xscf Alarm: /BB#0/CMUL:SCF:Insufficient PUMP rotation speed

Sample showstatus:

* BB#00 Status:Deconfigured;
* CMUL Status:Faulted;
* CPU#0 Status:Deconfigured;
* CPU#1 Status:Deconfigured;
* MEM#00A Status:Deconfigured;
* MEM#01A Status:Deconfigured;
* MEM#02A Status:Deconfigured;
* MEM#03A Status:Deconfigured;
* MEM#04A Status:Deconfigured;
* MEM#05A Status:Deconfigured;
* MEM#06A Status:Deconfigured;
* MEM#07A Status:Deconfigured;
* PSUBP Status:Deconfigured;

Changes

USB DVD device is attached to the USB port and is not powered by an external source.

Cause

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