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NSP ProTrace Shows Message Box "Data set may be incomplete - Unable to connect to Storage server/s x.y.z.t" (Doc ID 1905754.1)

Last updated on OCTOBER 19, 2018

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 7.1 and later
Information in this document applies to any platform.

Purpose

When doing a query in NSP ProTrace application, a message box with following text is shown:

Where x.y.z.t is the IP of IXP xDR server (also known as datawarehouse; later called DWS in this document).

This document describes various steps to troubleshoot this.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Hardware failure
 ORA-04031
 Oracle 10g
 Oracle 11g
 Full partitions
 Database files corruptions

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