NSP ProTrace Shows Message Box "Data set may be incomplete - Unable to connect to Storage server/s x.y.z.t"
(Doc ID 1905754.1)
Last updated on OCTOBER 19, 2022
Applies to:
Oracle Communications Performance Intelligence Center (PIC) Software - Version 7.1 and later
Information in this document applies to any platform.
Purpose
When doing a query in NSP ProTrace application, a message box with following text is shown:
Where x.y.z.t is the IP of IXP xDR server (also known as datawarehouse; later called DWS in this document).
This document describes various steps to troubleshoot this.
Troubleshooting Steps
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In this Document
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