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How to open a Service Request for Auto Service Request (ASR) installation and configuration problems (Doc ID 1909589.1)

Last updated on APRIL 24, 2023

Applies to:

Auto Service Request (ASR) - Version All Versions and later
Oracle Database Appliance - Version All Versions and later
Oracle FS1-2 Flash Storage System - Version All Versions and later
SPARC SuperCluster T4-4 - Version All Versions and later
Sun StorageTek Tape Library Hardware - Version All Versions and later
Information in this document applies to any platform.

Goal

Obtain assistance for Oracle Auto Service Request (ASR) installation and configuration problems.

 

Note:

Please do not use the "My - Auto Service Request (ASR) Installation and Configuration Issues" problem type for hardware or operating system problems.
This is only for ASR installation and configuration issues.

Selecting this problem for non-ASR problem will result in a delayed response from Oracle support.

 

Solution

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