Sessions or DataFeeds Stopped due to Oracle Database Shared Memory issues

(Doc ID 1912485.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 6.6.3 and later
Information in this document applies to any platform.


Sessions are stopped and/or DataFeeds are not exporting data.

For Sessions:

Sessions are not updating under ProTrace (End Date frozen).

For DataFeeds:

Under DataFeed application -> Concerned DataFeed -> statistics, no xDRs are exported (record count column always equal to 0 when issue appears) and the Delay increasing continuously.


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