GUI applications are not accessible. Element Management System Release 43.0.0: (Doc ID 1920295.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Communications EAGLE (Hardware) - Version EMS 43.x to EMS 44.x [Release EMS 43.0 to EMS 44.0]
Information in this document applies to any platform.

Symptoms

Access to Configuration Management Interface (CMI), netboss menu and applications failed with one of the below error messages:-

Connection to the Oracle Database failed... Please contact CMI Administrator 

There are no views assigned and you are not allowed to view all alerts. Check your database settings. Shutting down.

Could not connect to the database. Error Code : -12500

Cause

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