MSU-Accounting - How to Manage Issue Preventing to Generate Reports with Info View (Doc ID 1920456.1)

Last updated on FEBRUARY 19, 2015

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 7.5 to 7.5 [Release 7.0]
Tekelec

Goal

Workaround to fix with the issue preventing to generate reports with Info View with "Schedule" feature.

This issue is characterized by an immediate "Failed" status for the report just scheduled, with failed report containing an "Error Message" like Unexpected exception caught. Reason: [java.lang.NullPointerException: i_statusInfo is null.].

Other kind of message can occur.

Solution

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