PCIEX-8000-3S when having a XVR-300 card connected (Doc ID 1922376.1)

Last updated on JULY 01, 2016

Applies to:

Sun SPARC Enterprise T5240 Server - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
The fault message is triggered by PCI express replay timeout events associated with the XVR-300 card

Jul 30 15:10:05.8776 ereport.io.fire.pec.rto
Jul 30 15:10:05.9566 ereport.io.fire.pec.btp
Jul 30 15:10:06.2536 ereport.io.fire.pec.btp
Jul 30 15:10:06.5606 ereport.io.fire.pec.rto
Jul 30 15:10:06.6026 ereport.io.fire.pec.btp
Jul 30 15:10:06.6646 ereport.io.fire.pec.rto
Jul 30 15:10:07.1676 ereport.io.fire.pec.rto
Jul 30 15:10:07.2856 ereport.io.fire.pec.btp
Jul 30 15:10:07.5306 ereport.io.fire.pec.btp
Jul 30 15:10:07.5676 ereport.io.fire.pec.btp
Jul 30 15:10:07.6715 ereport.io.fire.pec.btp
Jul 30 15:10:08.0955 ereport.io.fire.pec.rto
Jul 30 15:10:08.1195 ereport.io.fire.pec.rto
Jul 30 15:10:08.3545 ereport.io.fire.pec.btp
Jul 30 15:10:08.5255 ereport.io.fire.pec.btp
Jul 30 15:10:08.8075 ereport.io.fire.pec.btp
Jul 30 15:10:08.9195 ereport.io.fire.pec.rto
Jul 30 15:10:09.3445 ereport.io.fire.pec.rto
Jul 30 15:10:09.4385 ereport.io.fire.pec.btp
Jul 30 15:10:09.6835 ereport.io.fire.pec.btp
Jul 30 15:10:09.7455 ereport.io.fire.pec.rto
Jul 30 15:10:10.0205 ereport.io.fire.pec.rto
Jul 30 15:10:10.0845 ereport.io.fire.pec.btp
Jul 30 15:10:10.2255 ereport.io.fire.pec.btp
Jul 30 15:10:10.3665 ereport.io.fire.pec.btp
Jul 30 15:10:10.5845 ereport.io.fire.pec.rto
Jul 30 15:10:10.6735 ereport.io.fire.pec.rto
Jul 30 15:10:10.8295 ereport.io.fire.pec.rto
Jul 30 15:10:10.9235 ereport.io.fire.pec.btp
Jul 30 15:10:11.0355 ereport.io.fire.pec.rto
Jul 30 15:10:11.1915 ereport.io.fire.pec.rto
Jul 30 15:10:11.2055 ereport.io.fire.pec.btp
Jul 30 15:10:11.2955 ereport.io.fire.pec.rto
Jul 30 15:10:11.4654 ereport.io.fire.pec.btp
Jul 30 15:10:11.6164 ereport.io.fire.pec.rto
Jul 30 15:10:11.7574 ereport.io.fire.pec.rto
Jul 30 15:10:11.9634 ereport.io.fire.pec.rto
Jul 30 15:10:12.1734 ereport.io.fire.pec.rto
Jul 30 15:10:12.3884 ereport.io.fire.pec.rto
Jul 30 15:10:12.5194 ereport.io.fire.pec.btp
Jul 30 15:10:12.6384 ereport.io.fire.pec.btp
Jul 30 15:10:12.8464 ereport.io.fire.pec.btp
Jul 30 15:10:13.0244 ereport.io.fire.pec.btp
Jul 30 15:10:13.0994 ereport.io.fire.pec.rto
Jul 30 15:10:13.2274 ereport.io.fire.pec.rto
Jul 30 15:10:13.2944 ereport.io.fire.pec.rto
Jul 30 15:10:13.6634 ereport.io.fire.pec.rto
Jul 30 15:10:13.7594 ereport.io.fire.pec.btp
Jul 30 15:10:13.7694 ereport.io.fire.pec.rto
Jul 30 15:10:14.1454 ereport.io.fire.pec.btp
Jul 30 15:10:14.3264 ereport.io.fire.pec.rto
Jul 30 15:10:14.6504 ereport.io.fire.pec.btp
Jul 30 15:10:14.8164 ereport.io.fire.pec.rto
Jul 30 15:10:14.8434 ereport.io.fire.pec.btp
Jul 30 15:10:15.1503 ereport.io.fire.pec.rto
Jul 30 15:10:15.2153 ereport.io.fire.pec.rto
Jul 30 15:10:15.4843 ereport.io.fire.pec.rto
Jul 30 15:10:15.6753 ereport.io.fire.pec.rto
Jul 30 15:10:15.7713 ereport.io.fire.pec.btp
Jul 30 15:10:15.8603 ereport.io.fire.pec.btp
Jul 30 15:10:16.0783 ereport.io.fire.pec.rto
Jul 30 15:10:16.4023 ereport.io.fire.pec.btp
Jul 30 15:10:16.8653 ereport.io.fire.pec.rto
Jul 30 15:10:16.9153 ereport.io.fire.pec.rto
Jul 30 15:10:17.1103 ereport.io.fire.pec.rto
Jul 30 15:10:17.4223 ereport.io.fire.pec.rto
Jul 30 15:11:28.7071 ereport.io.fire.pec.dlp
Jul 30 15:21:44.6365 ereport.fm.fmd.module
Jun 30 19:13:56.5564 ereport.io.fire.dmc.tte_inv
Jul 04 09:30:24.9648 ereport.io.fire.dmc.tte_inv

Symptoms

FMA MSG-ID PCIEX-8000-3S is detected by the system, the issue only occurred on PCI-E slot on which seated the XVR-300 card as you can see in the path below. In this case the card was located at PCIE4.

fma/fmadm-faulty.out
--------------- ------------------------------------  -------------- ---------
TIME            EVENT-ID                              MSG-ID         SEVERITY
--------------- ------------------------------------  -------------- ---------
May 28 06:56:01 2283918b-6500-e398-fec4-f184bfed2900  PCIEX-8000-3S  Critical

Host        : xxxxxxxxxxxx
Platform    : SUNW,T5240        Chassis_id  :
Product_sn  :

Fault class : fault.io.pciex.device-interr max 40%
              fault.io.pciex.bus-linkerr 20%
Affects     : dev:////pci@500/pci@0/pci@d/SUNW,XVR-300@0
              dev:////pci@500/pci@0/pci@d
                  faulted but still in service
FRU         : "MB/RISER1/PCIE4" (hc://:product-id=SUNW,T5240:server-id=usbljdeapp001:chassis-id=BEL0824NDV/motherboard=0/hostbridge=0/pciexrc=1/pciexbus=2/pciexdev=0/pciexfn=0/pciexbus=3/pciexdev=13/pciexfn=
0/pciexbus=7/pciexdev=0) max 40%
              "MB" (hc://:product-id=SUNW,T5240:server-id=usbljdeapp001:chassis-id=BEL0824NDV:serial=0182SJC-0822TA0329:part=541252806/motherboard=0) 40%
                  faulty

Description : A problem has been detected on one of the specified devices or on
              one of the specified connecting buses.
              Refer to http://sun.com/msg/PCIEX-8000-3S for more information.

Response    : One or more device instances may be disabled

Impact      : Loss of services provided by the device instances associated with
              this fault

Action      : If a plug-in card is involved check for badly-seated cards or
              bent pins. Otherwise schedule a repair procedure to replace the
              affected device(s).  Use fmadm faulty to identify the devices or
              contact Sun for support.

 

showfaults
  ID Time                           FRU               Class             Fault
   1 May 28 05:56:29                /SYS/MB/RISER1/PCIE4                   Host detected fault MSGID: PCIEX-8000-3S  UUID: 2283918b-6500-e398-fec4-f184bfed2900
   2 May 28 05:56:29                /SYS/MB                             Host detected fault MSGID: PCIEX-8000-3S  UUID: 2283918b-6500-e398-fec4-f184bfed2900
sc>

 

SP firmware version: 3.0.10.4

etc/release
                       Solaris 10 5/08 s10s_u5wos_10 SPARC
           Copyright 2008 Sun Microsystems, Inc.  All Rights Reserved.
                        Use is subject to license terms.
                             Assembled 24 March 2008


 

Changes

 

The card SUNW,XVR-300 with Sun Part Number 375-3545 [C] showed in prtdiag as:

PCIE4             xvr   SUNW,XVR-300                      SUNW,375-3545  2.5GTx8
                        /pci@500/pci@0/pci@d/SUNW,XVR-300@0

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms