Mac OS Users Report Keyboard Mapping Does Not Work as Expected in Windows Applications Provisioned by Secure Global Desktop
(Doc ID 1925587.1)
Last updated on FEBRUARY 13, 2019
Applies to:Oracle Secure Global Desktop - Version 5.0 to 5.2 [Release 5.0]
Information in this document applies to any platform.
Mac OS X users accessing remote Windows desktop applications via Secure Global Desktop (SGD) may report that some keyboard mappings are not working as expected--even when mappings have been manually defined using the SGD client interface.
An example manifestation of this behavior is seen on clients using Swiss-German keyboard layouts on a Mac OS X client, accessing a Windows desktop:
- Windows: "Alt Gr + 2"
- Mac OS: "Alt + G"
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document