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Agent Controller Upgrades to Ops Center version 12.2.1 can report errors and hang (Doc ID 1925649.1)

Last updated on OCTOBER 07, 2019

Applies to:

Enterprise Manager Ops Center - Version 12.2 to 12.2 [Release 12.0]
Information in this document applies to any platform.

Symptoms

Some Ops Center agent controller upgrade attempts to version 12.2.1 might hang at the Check Upgrade/Check Connection phase near the end.

Red question marks will appear in the UI for assets that hang

The agent upgrade log may resemble the following:

 

Changes

Upgrade agent controller(s) to OC 12.2.1

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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