FC HBA Replacement Error - cfgadm: Hardware specific failure: configure failed (Doc ID 1926283.1)

Last updated on AUGUST 02, 2017

Applies to:

Sun SPARC Enterprise M5000 Server - Version All Versions and later
Qlogic FC HBA - Version Not Applicable and later
Emulex FC HBA - Version Not Applicable and later
Sun Storage FC HBA - Version Not Applicable and later
Solaris Operating System - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

M5000 Solaris 10 server01 had present two FC HBA, c2 has to be replaced due to HW problem

 

At this point, before rebooting the server , try this:

A)
1. Clear FMA fault
# fmadm repair af575bdb-e6f5-6cf2-9123-c4127e0ff4ba

2. Try to configure the new FC HBA:

 # cfgadm -c connect iou#0-pci#3
 # cfgadm -c configure iou#0-pci#3

--> did not work, same errors and Name_Property on XSCF did not change


B)
0. Check there are no fma faults. If any clear fma fault as before.

1. Unconfigure and disconnect the FC HBA

 # cfgadm -c unconfigure iou#0-pci#3
 # cfgadm -c disconnect iou#0-pci#3

2. Try to configure the new FC HBA:

 # cfgadm -c connect iou#0-pci#3
 # cfgadm -c configure iou#0-pci#3

--> did not work, same errors and Name_Property on XSCF did not change


C)
0. Check there are no fma faults. If any clear fma fault as before.

1. Unconfigure and disconnect the FC HBA

 # cfgadm -c unconfigure iou#0-pci#3
 # cfgadm -c disconnect iou#0-pci#3

2. At this point dummy replace the FC HBA.

- Push the lever to the right to unseat cassette
- Pull out the cassette from the slot but do not remove it completely, wait 1 min and insert it back again
- Push the lever to the left to seat cassette


3. Try to configure the new FC HBA:

 # cfgadm -c configure iou#0-pci#3

--> did not work, same errors and Name_Property on XSCF did not change
 

Cause

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