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SDP2 - VSM Discover Failure: "Unable to gather device info" (Doc ID 1927077.1)

Last updated on FEBRUARY 25, 2021

Applies to:

StorageTek Service Delivery Platform (SDP2) - Version 2.1.1 and later
Sun StorageTek Virtual Op Panel - Version 2.1 and later
Sun StorageTek VSM5 System - Version All Versions and later
Sun StorageTek VSM4 System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Platform and OS: Sun Fire x4200m2 / Oracle Linux 6.5
Application: Used SDP2 server RPM - MdvopServer-2.1.1-1.i686.rpm

There is error 'VSM: Unable to gather device info.' when trying to discover VSM4 or 5 from MDVOP domain configuration.

Changes

It's a new installation of Customer Installable VOP 2.1.1 Server

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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