Steps to fix the same port on both IB leaf switches (ib2 and ib3) being down. (Doc ID 1928576.1)

Last updated on MAY 26, 2016

Applies to:

Exadata X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

ibqueryerror.pl output shows symbol err and link down on both ports that connect to the same host.

IB2# ibqueryerrors.pl -rR -s RcvSwRelayErrors,XmtDiscards,XmtWait,VL15Dropped
Suppressing: RcvSwRelayErrors,XmtDiscards,XmtWait,VL15Dropped
Errors for 0x00212ff5673da0a0 ""
GUID 0x00212ff5673da0a0 port 10: [SymbolErrors == 65535] [LinkDowned == 1]
Link info: 2 10[ ] ==( 4X 2.5 Gbps)==> (Disconnected)
Errors for 0x002128f5672da0a0 ""
GUID 0x002128f5672da0a0 port 10: [SymbolErrors == 65535] [LinkDowned == 1] [LinkRecovers == 1]
Link info: 1 10[ ] ==( 4X 2.5 Gbps)==> (Disconnected)

Listlinkup on both IB2 and IB3 show the following:
Connector 13B Present <-> Switch Port 10 is down (Enabled)

Cause

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