Numeric Keypad Is Not Functional When Using Secure Global Desktop HTML5 Client with Chrome Browser

(Doc ID 1929592.1)

Last updated on AUGUST 17, 2017

Applies to:

Oracle Secure Global Desktop - Version 5.1 to 5.1 [Release 5.0]
Information in this document applies to any platform.

Symptoms

Users connecting to Secure Global Desktop (SGD) using the HTML5 client from a supported Chrome browser report that the extended numeric keypad is not recognized as expected in a remote application session. The keys are recognized only as directional keys regardless of the NUMLOCK status.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms