My Oracle Support Banner

Oracle Exalytics and OBIEE Connection Fails When Retrieving Row Count on Teradata Data Source in OBIEE Admin Tool (Doc ID 1931223.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Oracle Exalytics Software - Version and later
Information in this document applies to any platform.


Using Oracle Business Intelligence Enterprise Edition (OBIEE) with Teradata 13.10 data source on single node OBIEE server on Exalytics.  When connecting via OBIEE Admin tool as the biadmin user, a Teradata data source can be imported successfully.
When trying to do row counts, the OBIEE admin tool reports "connection has failed" error message.  At the same time, the nqserver.log shows message like:

[2014-09-23T08:36:34.000+02:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: ] [tid: ] [nQSError: 16001] ODBC error state: IM002 code: 0 message: [DataDirect][ODBC lib] Data source name not found and no default driver specified. [[
[nQSError: 43113] Message returned from OBIS.

This problem can also occur on a standalone (non-Exalytics) OBIEE server environment.



**Examples provided in this article do not represent real life personal/confidential information.** **Any similarity to actual Customer deployments to any examples listed in the Knowledge Document is purely coincidental and not intended in any manner.**


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.