Oracle ZFS Storage Appliance: Service Processor Console Login from ILOM Hangs

(Doc ID 1931882.1)

Last updated on MAY 04, 2018

Applies to:

Sun ZFS Storage 7120 - Version All Versions and later
Sun ZFS Storage 7420 - Version All Versions and later
Sun Storage 7110 Unified Storage System - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

After successful login to the ILOM, starting the console hangs:

Initial troubleshooting reveals the following.

Reboot of the SP has no effect on the problem.
From the ILOM BUI -> Remote Control -> Redirection -> Launch Remote Console allows you to to login.
You can ssh to the appliance itself. It is only console access which hangs.

Changes

Cause

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