Oracle ZFS Storage Appliance: Changes to ZFS Appliance Support Bundle Uploads
(Doc ID 1933692.1)
Last updated on FEBRUARY 08, 2024
Applies to:
Oracle ZFS Storage ZS3-4 - Version All Versions and laterSun ZFS Storage 7120 - Version All Versions and later
Sun Storage 7310 Unified Storage System - Version All Versions and later
Sun Storage 7210 Unified Storage System - Version All Versions and later
Oracle ZFS Storage ZS3-BA - Version All Versions and later
7000 Appliance OS (Fishworks)
Purpose
Oracle Support has made changes to the way we receive customer data by establishing a new corporate data transport capability. As a result, we are altering the endpoint for the embedded file upload capability in the ZFS Appliance.
The end points will switch from the Legacy Sun Microsystems supportfiles.sun.com anonymous FTP/HTTP upload site, to our new FTPS capable transport.oracle.com site.
Scope
NOTE: supportfiles.sun.com site is scheduled to be shut down at the end of March 2015, which will impact your ability to automatically or manually upload support bundles from the appliance directly to Oracle Support.
NOTE: Due the Service Request numbering rolling over to 11 digits (starting with 3-10) systems with a release of 2011.1.x.x and 2013.1.x will cause customers to be unable to upload a support bundle to Oracle, regardless of which location the file is placed. This issue has been resolved, and the versions below have been updated accordingly. For more information please see 1957849.1 Oracle ZFS Storage Appliance Software (ZFSSA) Does not Recognize the New 3-xxxxxxxxxxx
Details
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