How to Resolve Diagnostic Collection with "bdadiag" Taking Excessive Time and Generating Files with Excessive Size in BDA V4.0 and Lower (Doc ID 1934312.1)

Last updated on JULY 15, 2017

Applies to:

Big Data Appliance X3-2 Hardware - Version All Versions and later
Big Data Appliance X4-2 Hardware - Version All Versions and later
x86 64 bit

Goal

Collecting a diagnostic bundle with "bdadiag" may take an excessive amount of time and generate an excessively large bundle on BDA V4.0 and lower versions.  This is due to Bug 19655127 - ODI_GENERIC.JAR NOT REMOVED FROM TMP DIRECTORY IN SOME CASES. 

This note documents a workaround for the issue.  It may be especially useful when generating the Cloudera diagnostic bundle with "bdadiag cm" since information other than the Cloudera bundle is not necessary.

Solution

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