How to increase Napatech host buffers in Palladion / Oracle Communications Session Monitor

(Doc ID 1934414.1)

Last updated on JANUARY 18, 2018

Applies to:

Oracle Communications Session Monitor - Version 2.x and later
Information in this document applies to any platform.


This document explains how Napatech host buffers can be increased in Palladion / Oracle Communications Session Monitor.

How to know when this is needed

If a Palladion installation appears to have packet loss (calls counters going up with no reasons but no red bars, missing packets, bad MOS etc), one of the things you should check is packet loss on the probe/s. If a probe is using Napatech, then you can check for packet loss by running:

Check under "Drop pkts". If the counter there is different than 0 (such as above), it means that at some point there has been packet loss. Especially if this counter keeps increasing, it means that the buffer size should be increased.


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