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SL500 - Tape Library Goes to Inoperative State Due to Tape Drive Over-Ejecting tape (Fetch failed) (Doc ID 1937288.1)

Last updated on OCTOBER 01, 2018

Applies to:

Sun StorageTek SL500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 Keep getting the following error even after robot replaced twice. SL500 going Inop.

2014-09-08T14:38:08.199,      0.0.9.0.2, 506,            robot, /usr/local/bin/Ifm,  error, 0000, 5066, "Director - fetchResponse() servo mech reach event 5066 at 2551 tachs, 2348 mils"
2014-09-08T14:38:08.302,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3312, "(request id = HOST/0x10254fc8) ***ERROR::IfmMove::doFetch(): WE ARE INOP"
2014-09-08T14:38:08.721,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3312, "(request id = HOST/0x10254fc8) IfmMove::commonMoveCommand(): FETCH request of tape SUN077L4 from (LMRC) 0,2,2,9 failed:"

======================
Replaced robot Sept 11
======================

2014-09-16T07:43:48.729,      0.0.9.0.1, 509,            robot, /usr/local/bin/Ifm,  error, 0000, 5014, "Director - fetchResponse() servo mech wrist event 5014 at 11255 tachs, 7695 mils"
2014-09-16T07:43:48.767,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3312, "(request id = HOST/0x10254fc8) ***ERROR::IfmMove::doFetch(): WE ARE INOP"
2014-09-16T07:43:48.921,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3312, "(request id = HOST/0x10254fc8) IfmMove::commonMoveCommand(): FETCH request of tape SUN003L4 from (LMRC) 0,1,1,9 failed:"

======================
Replaced robot Sept 25
======================

2014-09-29T16:04:54.019,      0.0.9.0.1, 509,            robot, /usr/local/bin/Ifm,  error, 0000, 5014, "Director - fetchResponse() servo mech z event 5014 at 21821 tachs, 5050 mils"
2014-09-29T16:04:54.065,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3312, "(request id = HOST/0x10254fc8) ***ERROR::IfmMove::doFetch(): WE ARE INOP"
2014-09-29T16:04:54.211,      0.0.0.0.0, 3202,              ifm,                 ,  error, 3000, 3312, "(request id = HOST/0x10254fc8) IfmMove::commonMoveCommand(): FETCH request of tape SUN042L4 from (LMRC) 0,1,1,9 failed:"

 

Changes

 No change

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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