UAM 0581 Loss Of Heartbeat showing for one IPSG card (Doc ID 1937824.1)

Last updated on MARCH 05, 2015

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 42.x and later
Information in this document applies to any platform.

Symptoms

One IPSG card was having a loss of heartbeat alarm: 

  0581 * CARD 1111 IPSG Loss of Heartbeat

> rept-stat-mon:type=fcs:loc=1111

    stp 14-10-20 13:11:00 EST  EAGLE5 42.0.3-63.38.35
    CARD  GPL    PST          SST         CPU  CARD FCS
    1111  IPSG   IS-NR        Active      32%  ALLOWED    
    ALARM STATUS =  *  0581 Loss of Heartbeat
    
    FCS IP PORT A1:        IS-NR        Active     -----     
    ALARM STATUS = No Alarms.
    FCS IP PORT B1:        IS-NR        Active     -----     
    ALARM STATUS = No Alarms.

Cause

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