Sun Ray Software (SRS) utsetup Command Fails During Patching Phase (Doc ID 1938060.1)

Last updated on DECEMBER 10, 2015

Applies to:

Sun Ray Software - Version SRS 5.0 and later
Sun 386i Sun/OS

Symptoms

Installation of Sun Ray Software (SRS) may fail during the phase where it is patching the system. 

In this scenario, the top level error reads (using patch 150104-03 as an example):

Patch 150104-03 failed to install due to a failure produced by pkgadd

Meanwhile, the deeper errors can be found in various patch logs in /var/sadm/patch/ and look like this:

This appears to be an attempt to install the same architecture and version of a package which is already installed.  This installation will attempt to overwrite this package.

/var/tmp/sunray/version-5.4.3/srs_5.4.3.0-Solaris_10.i386/Components/10-SRSS/Patches/solaris/i386/150104-03/SUNWlibusbut/install/checkinstall: /
var/tmp/sunray/version-5.4.3/srs_5.4.3.0-Solaris_10.i386/Components/10-SRSS/Patches/solaris/i386/150104-03/SUNWlibusbut/install/checkinstall: ca
nnot open
pkgadd: ERROR: checkinstall script did not complete successfully
Dryrun complete.
No changes were made to the system.

  

Changes

 The permissions on the /var/tmp  directory have been restricted from their intended 755 value.

Cause

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