My Oracle Support Banner

Oracle Virtual Desktop Infrastructure 3.5 Template Synchronization To Storage Server Fails (Doc ID 1938088.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Virtual Desktop Infrastructure - Version 3.5 to 3.5.1 [Release 3.0]
Information in this document applies to any platform.

Symptoms

In this scenario, Oracle Virtual Desktop Infrastructure 3.5 is using Oracle VirtualBox as the Desktop Provider and Sun ZFS Storage Appliance (ZFSSA) for storage. When a Desktop template is updated, the new template will fail to get copied to storage properly.  The cacao.0 log file will show messages like this:

Synchronizing '<template name>', Revision '<template name> <Revision #>'

results in Error copying volume to new storage: File copy failed
for server <storage server>.

 WHERE <template name> is the name of template

            <storage server> is the name of the storage server

 

NOTE: cacao.0 log file is stored by default (on the VDI server) in:

Oracle Solaris platforms: /var/cacao/instances/vda/logs
Oracle Linux platforms: /var/opt/sun/cacao2/instances/vda/logs

 

 



Changes

 None.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.