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How to Create a Operating System SR with a Hardware CSI (Doc ID 1938775.1)

Last updated on JUNE 13, 2023

Applies to:

Enterprise Manager Ops Center - Version 11g and later
Solaris Operating System - Version 8 and later
Trusted Solaris Operating System - Version 8 FCS and later
Information in this document applies to any platform.


This document describes the steps to create a Operating System SR with a hardware CSI and choose the appropriate problem category. Following this process and providing the requested diagnostic information will ensure that the SR is routed to a specialist Operating System engineer and significantly speed up the resolution process.

Please note, the options presented during the SR creation process will depend on individual entitlement.


Entitlement And Licensing Question - How to check your Support License information (Doc ID 1198113.1)


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In this Document
 To Create a Operating System SR with a Hardware CSI:

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