How to troubleshoot calls in state "Error" ("This call couldn't be followed") in Palladion / Oracle Communications Session Monitor (Doc ID 1939999.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Communications Session Monitor - Version 3.1.x and later
Information in this document applies to any platform.

Symptoms

A call is in state "Error" ("This call couldn't be followed") in Palladion / Oracle Communications Session Monitor  

Cause

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