Measurement Files (*.csv) Created and Sent By Mate Eagle STPs Are Working Intermitently. (Doc ID 1951268.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Communications EAGLE (Hardware) - Version EAGLE 42.x to EAGLE 44.x [Release EAGLE 42.0 to EAGLE 44.0]
Tekelec

Symptoms

ERROR
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Eagle Signalling Transfer Point (STP) E5-OAM Integrated Measurements Subsystem is sending measurement files *.csv to File Transfer Protocol (FTP) servers intermitently and STPs are generating Unsolicited Information Messages (UIM) 1254 "Scheduled transfer failure" and 1253 "Report transfer failure FTP Server".

    ****Logged  14-12-03  12:35:11****
    0018.1254    CARD 1113     INFO    Scheduled transfer failure
                 IP: ---------------         FTP Error: 0
                 File Name: -------------------------------
                 Report Date:14-12-03  Time:12:35:10
    ****Logged  14-12-03  12:35:10****
    0017.1253    CARD 1113     INFO    Report transfer failure FTP Server
                 IP: 10.#.#.##               FTP Error: 597
                 File Name: stpabc_avl-link_1203_1200.csv  
                 Report Date:14-12-03  Time:12:35:10

WHAT IS WORKIN?
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Measurement files are sent intermitently.

ENVIRONMENT
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Product and Version:EAGLE5 44.0.2-64.34.16
Platform: E5-OAM Integrated Measurements


BUSINESS IMPACT
-------------------------------------------------
The issue has the following business impact:
Some measurement files are lost.

Cause

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