ACSLS - Tape is stuck in system cell and ACSLS won't start up (Doc ID 1953853.1)

Last updated on AUGUST 25, 2016

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 8.0 to 8.4 [Release 8.0]
Information in this document applies to any platform.

Symptoms

Tape stuck in system cell of a library complex ( 3 x SL8500 )


Error messages in the acsss_event.log during the start up VARY operation
------------------------------------------------------------------------------
2014-11-24 20:13:13 ACSSA[632]:
1433 N sa_demux.c 1 296
LSM 0,11: Offline.

2014-11-24 20:18:32 ACSLH[0]:
2551 I Co_status.C 2 1356
Checking for LSM 0,11 status ...

2014-11-24 20:18:50 ACSLH[0]:
2552 I Co_status.C 2 3079
LSM 0,11 status Ready, on-line,door closed.
  hand-0 operative, empty.
  hand-1 operative, empty.

2014-11-24 20:18:53 VARY[685]:
240 N va_lsm_stat.c 1 642
va_lsm_state:st_cel_recovery: Cartridge Recovery() unexpected status =
STATUS_LIBRARY_NOT_AVAILABLE

2014-11-24 20:18:53 ACSSA[685]:
1433 N sa_demux.c 1 296
LSM 0,11: Offline.

2014-11-24 20:19:15 ACSLH[0]:
2551 I Co_status.C 2 1356
Checking for LSM 0,0 status ...

2014-11-24 20:19:33 ACSLH[0]:
2552 I Co_status.C 2 3079
LSM 0,0 status Ready, on-line,door closed.
  hand-0 operative, empty.
  hand-1 operative, empty.

2014-11-24 20:19:39 VARY[695]:
240 N va_lsm_stat.c 1 642
va_lsm_state:st_cel_recovery: Cartridge Recovery() unexpected status =
STATUS_LIBRARY_NOT_AVAILABLE

2014-11-24 20:19:39 ACSSA[695]:
1433 N sa_demux.c 1 296
LSM 0, 0: Offline.

2014-11-24 20:20:58 command process[0]:
1 E cp_main.c 1 439
cp_main: cmd_proc (sig 1)() unexpected status = STATUS_TERMINATED

2014-11-24 20:20:58 command process[0]:
1 E cp_main.c 1 439
cp_main: cmd_proc (sig 1)() unexpected status = STATUS_TERMINATED

Changes

A library robot problem left a tape stuck in a system cell

Cause

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