Sun Storage Common Array Manager Drive Firmware Upgrade Fails Silently (Doc ID 1955446.1)

Last updated on JULY 17, 2017

Applies to:

Sun Storage 6140 Array - Version All Versions and later
Sun Storage 2530 Array - Version Not Applicable and later
Sun Storage 2540 Array - Version Not Applicable and later
Sun Storage 2530-M2 Array - Version Not Applicable and later
Sun Storage 2540-M2 Array - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

This document describes a scenario in which both of the following are true:

To verify this is the issue, collect a CAM localhost supportdata (refer to <Document 1021091.1> Collecting Sun Storage Common Array Manager Host Support Data) and open the upgrade log file csmservice.log. The logs confirm that the drive is detected as optimal with its current firmware level which needs to be upgraded as per the following example for drive Tray.02.Drive.05 which has firmware level A700.

Location of the csmservice.log file:

Solaris:  /var/sadm/install/se6000/csmservice.log.<array_name>
Linux:  /var/opt/cam/csmservice.log.<array name>
Windows:  C:\Program Files\Sun Microsystems\se6000\csmservice.log.<arrayname>



Example:

 


 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms