Oracle Auto Service Request (ASR) Manager 5.0.2 does not work on multi-home servers; upgrade to latest version (Doc ID 1960274.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Auto Service Request (ASR) - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

ASR Manager 5.0.2 includes a defect that prevents it from operating on multi-home server configurations.
This limits the ASR Manager to receiving fault events to the one network interface that is bound to.

Previous versions of ASR Manager have enabled the SNMP listener process to bind to all network interfaces.

 

Cause

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