Gathering Diagnostic Information for the Secure Global Desktop "tarantella info --all" Command if the Command Freezes or Produces Error Messages (Doc ID 1962492.1)

Last updated on JANUARY 30, 2015

Applies to:

Oracle Secure Global Desktop - Version 5.1 to 5.1 [Release 5.0]
Information in this document applies to any platform.

Goal

In situations in which the Secure Global Desktop (SGD) "tarantella info --all" command freezes/hangs or produces error messages, this document provides the steps to enable diagnostic information for the command to determine the cause. 

Solution

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