My Oracle Support Banner

Auto Service Request (ASR) Email Examples (Doc ID 1963725.1)

Last updated on AUGUST 23, 2023

Applies to:

Auto Service Request (ASR) - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.


Auto Service Request (ASR) sends email notifications when events occur.
This document provides examples for reference.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1 ASR Activation E-mail Examples
 1.1 Activation Pending My Oracle Support
 1.2 Activation Failed
 1.3 Activation Status Change
 1.4 Activation Failed Bad Serial
 1.5 Activation Denied
 1.6 Status Report
 1.7 New Version of ASR Manager is Available
 1.8 Asset Component Activation Failed
 2 ASR Service Request E-mail Examples
 2.1 Test Service Request Created Successfully
 2.2 Test Service Request Creation Failed
 2.3 Service Request Created Successfully
 2.4 Service Request Creation Failed
 2.5 Partner Draft Service Request Created Successfully
 2.6 Partner Service Request Created Successfully
 2.7 Service Request Creation Delayed
 2.8 Draft Service Request (non-Partner) Created Successfully
 3 Heartbeat Failure Notification E-mail Examples
 3.1 Heartbeat Failure - CAM
  3.2 Heartbeat Failure - Sun Unified Storage 7xxx
 3.3 Heartbeat Failure - ASR Manager
  4 Fault Rules Out of Date E-mail Example
 5 ASR Auto Update E-mail Examples
 5.1 Update for ASR Manager is Available, but Auto Update is Disabled
 5.2 Warning - Unable to Prepare for Auto Update
 5.3 Warning - Auto Update Has Failed. ASR Manager May Be Disabled
 5.4 Auto Update of ASR Manager Completed
 5.5 Auto Update of ASR is Ready

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.