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Solaris Cluster 3.2: Sun Cluster Manager Shows 'System Error' and cacao SMF service is Online while no cacao Processes Running (Doc ID 1965849.1)

Last updated on OCTOBER 23, 2018

Applies to:

Solaris Cluster - Version 3.2 to 3.2 U3 [Release 3.2]
Oracle Solaris on SPARC (64-bit)
Oracle Solaris on x86-64 (64-bit)
Oracle Solaris on x86 (32-bit)

Symptoms

Within maintenance some patches were applied to a Solaris Cluster 3.2 system. Afterwards the access to the Sun Cluster Manager in the Oracle Java Web Console returns a 'System Error' on one of the nodes. 

Upon further troubleshooting the cacao process is not running.

The status of cacao on the node2 where Sun Cluster Manager does not work.

 

Changes

Also the
<SunPatch 123893-77> SunOS 5.8 5.9 5.10 Common Agent Container (cacao) runtime 2.4.3.0 upgrade patch 77 was installed.  Newer versions of the patch can also cause this issue.

Cause

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