EMS Alarms Not Transferring From STP To EMS
(Doc ID 1965992.1)
Last updated on NOVEMBER 20, 2023
Applies to:
Oracle Communications EAGLE (Hardware) - Version EMS 43.x to EMS 44.x [Release EMS 43.0 to EMS 44.0]Tekelec
Symptoms
On : EMS 43
ACTUAL BEHAVIOR
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Alarms from one STP are not appearing on EMS Eventviewer.
Resync work fines but automatic update of alarms is not happening.
EXPECTED BEHAVIOR
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Alarms must appear and clear on EMS Eventviewer on Real Time
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a minor Alarm on Eagle
2. Check in EventViewer for appearance of that alarm. It will not show.
3. Run Resync for that STP. The alarm will appear
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot monitor alarms for the STP in realtime
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |