SAM-QFS : Fatal OS call error: SamrftOpen(/directory_name/dx/dx/fx) called from: dkarchive.c:628: File exists

(Doc ID 1966512.1)

Last updated on OCTOBER 05, 2017

Applies to:

Sun QFS and Storage Archive Manager (SAM) - Version 5.0 to 5.4 [Release 5.0]
Information in this document applies to any platform.

Symptoms

Disk archive is not progressing, and getting errors in  /samfs/log/sam-log.

This problem appeared after a power maint and what happened was that the samfs server lost its connection to the NAS and DR SAMFS server.  This caused the NFS mounts point to drop out and the disk archive was writing to local root filesystem, instead of the remote NFS filesystem, which is the defined disk archive volume.

Customer fixed the problem by deleting disk archive files created during the outage on root filesystem and remounted the NFS shares for the disk archive volumes.  However, without the proper shutdown of SAMFS the diskvols.seqnum on the actual disk archive volume was corrupted.

Changes

 No change in configuration.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms