Exalytics and OBIEE11g: Saving or Running OBIEE Agents Fails with Error: "The active oracle BI Scheduler instance in the cluster cannot be determined" (Doc ID 1966781.1)

Last updated on OCTOBER 03, 2016

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.1 and later
Oracle Exalytics Software - Version 1.0.0.0.0 to 1.0.0.5.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Saving or running an agent in Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.7.x fails with error:

Oracle BI Scheduler error:
[nQSError:76015] "The active oracle BI Scheduler instance in the cluster cannot be determined"

This issue is observed in a non-clustered BI Server instance installed on an Exalytics system. It may also be observed on OBIEE instances on installed on other (non-Exalytics) servers.

If the BI Scheduler component is started individually, (via OPMNCTL command), and before starting the BI Server process, it starts without error.

Steps to Reproduce Error
-----------------------------
1. Login into OBIEE Presentation Server/BI Answers.
2. Click on New agent.
3. Select the analysis to be delivered
4. Click on Save.
5. The agent does not get saved and the above error occurs.

Cause

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