Oracle Secure Global Desktop Client Hangs at Loading Screen After Update to Java 8 u31 (Doc ID 1969192.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Secure Global Desktop - Version 4.71 to 5.2 [Release 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

After client is upgraded to  Java 8 u31, when the user attempts to login to an Oracle Secure Global Desktop (SGD), the login authenticates but then hangs at the loading screen rather than generating a Workspace (Webtop) for the user.

If the Java console has been enabled excerpts similar to this can be seen repeatedly:

  
 
 


Changes

The client recently updated their Java component to Oracle Java 8 u 31.

Cause

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