SL500 - HP LTO4 Drives Report Error From TSM, Drives Report I/O Error CC=305, rc=12

(Doc ID 1969210.1)

Last updated on MAY 22, 2017

Applies to:

Sun StorageTek SL500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
HP LTO4 Tape Drive - Version All Versions and later
Information in this document applies to any platform.

Symptoms

SL500 HP LTO4 SCSI drives keeps dropping offline after varying online from TSM.

   
As seen from the library logs, both the drives are seen to be in OK empty status.

Device Id : 0,1,1,9
   State
  Status : ok
  Drive State : Empty
  Drive needs cleaning : False
   
  Device Id : 0,1,2,9
  State
  Status : ok
  Drive State : Empty
  Drive needs cleaning : False
  Device Drive Properties

No errors reported from the Library Logs.



Errors reported from TSM:

04-02-2015 10:44:57  ANR8302E I/O error on drive DRV01 (mt11.0.0.4) with volume
                    330758 (OP=READ, Error Number=1117, CC=305, rc = 12,                        <----------------
                    KEY=0B, ASC=48, ASCQ=00, SENSE=70.00.0B.00.00.00.00.10.0-
                    0.00.00.00.48.00.00.00.00.00.00.00.00.00.,
                    Description=Drive failure).  Refer to Appendix C in the
                    'Messages' manual for recommended action. (SESSION:
                    16428, PROCESS: 1033)

05-02-2015 03:09:13  ANR8302E I/O error on drive DRV00 (mt10.0.0.4) with volume
                    330758 (OP=READ, Error Number=1117, CC=305, rc = 12,                        <----------------
                    KEY=0B, ASC=48, ASCQ=00, SENSE=70.00.0B.00.00.00.00.10.0-
                    0.00.00.00.48.00.00.00.00.00.00.00.00.00.,
                    Description=Drive failure).


Changes

 None

Cause

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