s11 library sync fails with "pkgrecv: https protocol error: code: 401 reason: Unauthorized" (Doc ID 1970655.1)

Last updated on OCTOBER 14, 2016

Applies to:

Enterprise Manager Ops Center - Version 12c (12.1) to 12cR2 (12.2) [Release 12.0]
Information in this document applies to any platform.

Symptoms

Syncing the s11 library in opsCenter gets part way through then fails with errors "pkgrecv: https protocol error: code: 401 reason: Unauthorized"

The sync job breaks up the pkgrecv task into segments based on empirical data using fmri's  "'d*'", "'i*'", "'l*'", "'r*'", "'s*'", "'*'"   as these take either the longest time or consume a lot of memory.  The last is a catch-all for whatever was missed.  The overall result is a sync of the entire support repo.  

Here we see it failing during the sync of some of these chunks, but not all.

Cause

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