OBIEE 11g Agents Fail To Connect To Essbase With Invalid Credentials Error (Doc ID 1988655.1)

Last updated on DECEMBER 05, 2016

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.7.0 and later
Oracle Exalytics Software - Version 1.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

When using Essbase as a datasource, and defining the connection pool in Oracle BI RPD to connect using the system variables :USER and :PASSWORD, reports and dashboards run properly, but agents fail with:

Odbc driver returned an error (SQLExecDirectW).
Error Details
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 43113] Message returned from OBIS. [nQSError: 43119] Query Failed: [nQSError: 96002] Essbase Error: Essbase user [Z767885] Authentication Fails against the Shared Services Server with Error [EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.] (HY000)
SQL Issued: SELECT 0 s_0, "Essbase - Proforma"."Top Measures"."Net Adds" s_1 FROM "Essbase - Proforma" FETCH FIRST 65001 ROWS ONLY

Cause

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